Where do you deliver?

We process and deliver orders exclusively to addresses within the United Kingdom.

How much does shipping cost?

We offer Free Standard Shipping on all UK orders with no minimum spend required (£0.00).

What are your order processing and delivery timeframes?

• Daily Order Cut-off Time: 8:00 PM (GMT)
• Handling Time: 1–3 business days (Monday–Friday)
• Transit Time: 4–7 business days (Monday–Friday)
• Total Estimated Delivery Window: 5–10 business days

Which couriers do you use?

Depending on package volume and destination, orders are delivered by trusted UK carriers including Royal Mail (Tracked), Evri, and DPD.

How can I track my order?

Once your package is packed and dispatched, you will receive an automated shipping confirmation email containing a tracking number and portal link to monitor delivery in real time.

What is your return policy?

In strict accordance with the UK Consumer Rights Act 2015, we offer a 30-day return policy. We charge zero restocking fees (£0.00). Return postage for change-of-mind requests is the responsibility of the customer.

How do I initiate a return?

To initiate a return, email customer support at info@barretandblair.com with your order number. Once approved, our team will provide a return authorization form and instructions for our Bristol forwarding facility.

*Important Note: Our registered head office in Covent Garden, London is an administrative location only and cannot receive direct physical returns. Unsolicited returns sent there will be rejected.

What if my item arrives damaged or defective?

If your order arrives damaged, defective, or incorrect, please notify us within 24 hours of receipt at info@barretandblair.com with photos showing the fault. In such cases, Barret & Blair covers return costs and provides a replacement or full refund.

When will I receive my refund?

Once inspected and approved at our return facility, refunds are credited back to your original payment method within 7 business days. Please allow an additional 3–10 business days for your banking institution to process the transaction.

What currency are payments processed in?

All storefront prices and checkout transactions are processed in British Pounds (GBP £).

Can I amend or cancel my order?

Order cancellation or address adjustment requests must be submitted prior to our daily cut-off time of 8:00 PM GMT. Once an order enters processing or active fulfillment, changes cannot be guaranteed.

Barret & Blair | Operated by FF COMMERCE LTD

Customer Support Email: info@barretandblair.com

Support Hours (GMT): Monday – Friday: 9:00 AM – 5:00 PM | Saturday & Sunday: Closed

© 2026 Barret & Blair | Operated by FF COMMERCE LTD | All Rights Reserved